
1. Speak to people:
there is nothing as nice as a cheerful greeting
2. SMILE:
it takes 72 muscles to frown-only 14 to smile
3. Call people by name:
everyone is pleased when you remember their name
4. Be friendly & helpful:
and others will respond in like....
5. Speak & act:
as if everything you do were a genuine pleasure
6. Be genuinely:
interested in people
7.Be generous:
with praise-cautious with criticism
8. Be considerate:
with the feelings of others, it will be appreciated
9. Be thoughtful:
of the opinions of others, there are 3 sides to any controvercy-yours
the other persons & the right one ?
10. Be willing:
to give service, what counts most in life is what we do for others
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